SUPPORT
Cybersecurity Remote Support – Real-Time IT Help from Chillisoft Technicians
Need fast, secure help from a Chillisoft technician? You’re in the right place. If you’re currently on the phone with a Chillisoft support specialist and have been directed here, this page allows you to start a secure remote support session.
To begin, simply click the appropriate link below to download the TeamViewer QuickSupport application for your operating system (Windows or Mac). Once downloaded, open the application. You’ll see a unique ID and password. Share these details with your Chillisoft technician so they can securely connect to your device.
This service is part of our commitment to providing responsive, expert cybersecurity remote support across New Zealand, Australia, and the Pacific. It enables our team to troubleshoot technical issues, configure software, and assist with deployment in real time. This helps minimize downtime and resolve problems quickly. If you experience any issues during the download or connection process, please let your technician know. We’re here to help.
CONTACT
New Zealand
Ph: +64 9 309 3281
Address: Level 1, 162 Grafton Road, Grafton, Auckland 1010.
Postal: PO Box 7429 Victoria Street West,
Auckland 1142, New Zealand
Australia
Phone: +61 3 8682 9963
Address: Level 6, 100 Walker Street,
North Sydney, 2060
UPDATES
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SUPPORT
Please click the ‘Get Support’ button to access remote support instructions and software.