Chillisoft signs cPacket across ANZ for enterprise network observability
Sydney 23 February 2026
Chillisoft, a multi-award-winning specialist distributor, today announced an agreement across ANZ with cPacket Networks, Inc., a leading provider of Network Observability. Under this partnership, Chillisoft will assist cPacket in growing their presence in the ANZ market after cPacket hired Miles Humphrys as Country Manager eight months ago.
cPacket is modernizing network observability for the AI era by delivering the most accurate, complete and real-time view of network activity. While logs, flows, and metrics are often used to monitor network health and security, packet-level telemetry is the ultimate source of truth that eliminates blind spots across hybrid and multi-cloud networks. This enables security analysts to detect potential threats and exfiltration in minutes and accelerates diagnostics and attack containment. Because of this, some of the largest organisations in Australia and New Zealand trust cPacket’s unrivalled network visibility and insights to protect mission-critical operations. Built on trusted packet data, cPacket’s Unified Network Observability Platform includes high-performance packet brokers, continuous packet capture and analytics, and next generation AI/ML capabilities that distill trillions of packets into explainable insights. cPacket offers solutions for both physical and cloud-based networks, as well as a centralized control centre to manage the entire observability estate on a single pane of glass.
Chillisoft, established in 1998, has been growing rapidly across Australia, New Zealand and the Pacific region. With Gavin Lawless coming on board as the Australian CEO with an equity position in April 2025, and the significant changes and consolidation which have taken place with cyber security distributors in the last two years, the Australian Chillisoft business has been expanding significantly. Chillisoft thrives in servicing the Pacific region, providing the best possible cybersecurity solutions and helping fast growing cyber vendors scale. Chillisoft works with leading and emerging vendors to bring top-level solutions to its reseller partners and their customers.
Gavin Lawless the Chillisoft Australian CEO says, “As the cyber landscape becomes more complex, we keep on looking for complimentary vendors who our partners can take to market and help their customers become more resilient. In a world where constant risks are the norm, cPacket believes that the foundation of any Observability or Security solution is reliable and accurate packet data. And we concur with this, so we are very pleased to partner with cPacket and continue to offer solutions which are highly relevant for the enterprise.”
Detecting, diagnosing, and resolving threats across complex hybrid environments often requires security analysts to analyse large volumes of network traffic data from physical and cloud infrastructure. Without packet-based observability, enterprises face critical “blind spots” that prevent security tools from seeing complete network traffic, which delays threat detection and increases incident impact. Without centralized traffic management, security appliances often suffer from performance degradation due to overload, and visibility gaps make it difficult to monitor encrypted traffic or diverse network segments effectively. This lack of oversight allows attackers to dwell longer in the network, exfiltrate data, and bypass inadequate security controls.
Miles Humphrys the Country Manager of cPacket added, “We are thrilled to partner with Chillisoft to help ANZ organizations build resilience by integrating packet truth and AI-driven insights into their security operations.”
Chillisoft’s deep-rooted expertise and extensive reseller network across Australia and New Zealand make them the ideal partner to help us deliver high-performance observability solutions. Together, we are eliminating the ‘blind spots’ that often hinder security and network tools, empowering enterprises with the actionable data required for the fast resolution of critical problems. By ensuring a resilient and high-performing infrastructure, we look forward to scaling our presence and supporting our local customers alongside the Chillisoft team.
About cPacket
Founded in 2008 and headquartered in Milpitas, California, cPacket is an innovative leader in next-generation network observability solutions for the world’s most demanding enterprise, government, and service provider networks. Its solutions are certified for SOC 2 (Type I and II), FIPS 140-2 and AICPA compliance. Learn more here
About Chillisoft
Chillisoft is a multi-award-winning specialist cybersecurity solutions distributor – Operating across Australia, New Zealand and the Pacific Islands, and established in 1998. With continuous growth, Chillisoft thrives in servicing the Oceania region, providing the best possible cybersecurity solutions. Chillisoft works with leading and emerging vendors to bring top-level solutions to its reseller partners and their customers. The company carefully selects leading and emerging products from reliable and reputable vendors that can benefit our reseller partners and end-user customer in target markets.
