Pulseway Assist is an AI-driven enhancement designed to revolutionize IT ticketing and business workflows. Powered by Microsoft Azure, it seamlessly integrates AI into the PSA platform, making ticket management smarter, faster, and more efficient. Features like Smart Ticket Summary, Smart Writing Assistant, and Smart Resolution Summary empower IT teams to streamline processes, enhance documentation, and improve service delivery.
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Chillisoft cybersecurity solutions are positioned to help organisations of all sizes strengthen their security posture across every layer of the digital ecosystem. Our portfolio includes white-labelled managed services, technical support, and integrated offerings powered by globally recognised vendors.
Whether you’re looking to improve threat detection, reduce third-party risk, or protect your cloud environment, our team can help identify and implement the right mix of tools and services for your needs.
Explore our featured solutions:
Managed Detection & Response (MDR) – 24/7 protection using the award-winning ESET XDR platform, delivered as a white-labelled partner service.
Identity Detection & Response (IDR) – Detect and contain identity-based threats across your environment in real time.
Cloud & App Security – Safeguard cloud-based data, apps, and infrastructure against unauthorised access and threats.
Endpoint Security – Protect devices and systems from malware, data theft, and breaches.
Data-Loss Prevention – Prevent unauthorised use or exposure of sensitive data.
Identity & Access Management (IAM) – Control who has access to what, and ensure compliance.
Mail & Web Security – Block phishing, malware, and advanced threats in email and web traffic.
Network Detection & Network Security – Monitor, detect, and respond to threats across your network infrastructure.
Vulnerability & 3rd Party Risk Assessment – Identify and manage risks in your internal and external environments.
XDR & SIEM – Gain deeper visibility and context with extended detection and response and integrated threat intelligence.
ESET XDR SOLUTION ESET EXTENDED DETECTION & RESPONSE Extended detection and response (XDR) from ESET empowers you to quickly and…
ESET Ransomware Remediation provides an advanced defense against ransomware attacks, ensuring business continuity and data integrity. By detecting and blocking threats in real time, creating secure backups, and restoring files seamlessly, ESET delivers a multi-layered security approach. Integrated with ESET PROTECT, this feature offers comprehensive protection against zero-day ransomware while maintaining system performance and security.
Protect your business from Business Email Compromise (BEC) scams with Mimecast’s AI-powered Advanced BEC Protection. This multi-layered solution blocks sophisticated threats, providing deep visibility into targeted users and actionable insights for proactive defense. By analyzing communication patterns, detecting contextual anomalies, and continuously adapting to evolving threats, Mimecast minimizes false positives and protects against financial losses and data breaches.
Work Protected™: Simplify risk management without adding complexity. Email and collaboration tools are prime targets for cyberattacks, especially in Microsoft 365 environments. Mimecast helps close security gaps, protecting against phishing, ransomware, BEC, and malware while reducing reliance on disconnected security solutions. Take control of risk without complicating your technology stack.
Pulseway’s Remote Monitoring and Management (RMM) platform empowers IT professionals and MSPs to efficiently manage small business IT environments. With mobile-first functionality, instant notifications, automation, and patch management, you can monitor, resolve issues, and boost productivity from anywhere. Whether it’s OS patching, asset discovery, or secure remote control, Pulseway ensures seamless IT management without complexity.
Gain robust protection against cyberattacks with our penetration testing services. From real-world Black Box tests to comprehensive White Box assessments and efficient Grey Box approaches, we specialize in identifying and mitigating vulnerabilities to safeguard your business.
Enhance your cybersecurity strategy with our expertise in adaptive architectures, SOAR capabilities, threat hunting, advanced analytics, and threat intelligence integration. Stay ahead of cyber risks with holistic, proactive defense solutions.