ESET Certification For Security Professionals

The ESET Protect Certification is formatted as a one-day e-learning course, taught by Chillisoft’s expert staff. Through this course, IT administrators will be guided through the principles of remote management of ESET products in our cloud-based management console. This training describes the easy process of activation of ESET PROTECT instance, deployment of the solution in the network, and main management features (groups, notification, tasks, policies, and reporting). The training also covers cloud-specific topics like Cloud MDM, ESET Vulnerability & Patch Management and the process of migration from on-prem console to cloud. Learn how to simplify patching, secure your cloud platforms, and keep your digital operations resilient – so you can focus on what matters most.

Please note: ESET Protect Certification is suitable for system administrators with working knowledge of remote management tools.
This is technical training.

For sales training please contact us.

Select and register for your course

Please select your preferred training session from the dates listed. More dates will be added as current dates are completed. 
All sessions are from 9:30am – 5:30pm (NZ Time), and held online through Zoom. 
This course is FREE to Chillisoft partners / associates. 

*If attendance is low, the training may be cancelled. In such case,  we will contact you with alternative date availability. Sessions are limited to 12 maximum participants. If a session is full, please select another date. 

This one-day online training course is designed to empower system admins with the knowledge and skills needed to confidently deploy, configure, and maintain ESET products across devices and servers, helping secure your organization’s network like a true professional.

On completion, the technician will be credited as a Certified ESET Managed Cloud Security Specialist

Course Date: February 24th 2026.
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Course Date: April 28th 2026
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Course Date: June 30th 2026
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Course Date: August 25th 2026
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Course Date: October 27th 2026
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PRODUCTS COVERED​

• ESET PROTECT v10

• ESET Endpoint Security for Windows

• ESET Full Disk Encryption

• ESET Business Account

COURSE TOPICS

  • Introduction to ESET PROTECT 

  • Creating the ESET PROTECT instance in ESET Business Account

  • Deploying EM Agents and ESET security products

  • Creating static and dynamic groups

  • Enabling notifications

  • Executing tasks

  • Applying policies

  • Generating and scheduling reports

  • Managing mobile devices in Cloud MDM

  • Managing users and their permission sets

  • ESET Vulnerability & Patch Management

  • Migrating computers from on-prem console to cloud

CERTIFICATION BENEFITS

Master ESET PROTECT & ESET PROTECT Cloud Learn how to efficiently manage security policies, monitor threats, and automate tasks using ESET’s powerful management platforms.

 – Boost Your Technical Skills
Gain hands-on experience with both basic and advanced features, ensuring you can optimize ESET solutions for maximum protection.

 – Stand Out with ESET Certification
Earn a recognized credential that validates your expertise and enhances your professional credibility.

 – Advance Your Career
Equip yourself with in-demand skills that make you an invaluable asset to any organization relying on ESET security solutions.

Meet our Course Experts

Roselt Kruger - web

Roselt Kruger

Chillisoft
Service Delivery Manager

Josh Finau Bio Pic
Josh Finau

Chillisoft
Security Engineer

90% of customers would recommend ESET

ESET is AV-Comparatives’ Product of the Year for 2024, having received the highest Advanced+ Award in all seven tests. It also takes the Gold Award for the Advanced Threat Protection Test, a Silver Award for Low False Positives, and Bronze Awards for the Real-World Protection Test and Performance Test.

Reviewers were impressed by the clean, intuitive user interface designed for non-expert users, as well as extensive customization and scan options available for power users. See results here.

 

Why ESET Protect?

ESET PROTECT is a comprehensive, cloud-based or on-premises security management platform designed for businesses to manage security across all endpoints, including servers, laptops, and mobile devices. It is chosen for its multi-layered, AI-powered protection, low system footprint, and centralized visibility, making it a robust, efficient solution for IT professionals

Roselt Kruger

Service Delivery Manager and ESET Country Coordinator

Chillisoft

Roselt Kruger holds a Bachelor of Information Sciences in Information Technology and has built a career defined by technical precision, service excellence, and deep cybersecurity expertise. As Service Delivery Manager at Chillisoft, he plays a critical role in enabling successful security outcomes for customers and partners across the region.

Roselt holds a wide range of industry-recognised certifications that reflect both his depth and versatility, including:

  • ESET: ESET XDR Professional, Threat Hunting and Monitoring, Managed Cloud Security Specialist, Technical Support Specialist
  • Mimecast: PS Gateway, PS DMARC Analyzer, and PS Engage
  • New Zealand ESET Training Country coordinator 
  • LogRhythm SIEM: 301 Administration Exam, 302 AI Engine Exam, LRSA Written Exam

With over a decade of experience spanning endpoint security, SIEM, email security, and technical support, Roselt is a highly respected technical lead who helps ensure Chillisoft’s education, implementation, and service delivery meet the highest standards.

Josh Finau

Security Engineer (Technical Team)

Chillisoft

Josh is a Certified SOC Analyst and Cyber Security Engineer at Chillisoft, providing threat hunting, monitoring, triage, and response services powered by ESET XDR. With a background in IT support spanning over eight years, including experience supporting not-for-profits, language schools, and retail environments.  Josh brings a practical, user-focused approach to cybersecurity operations. He is currently focused on protecting and supporting organisations across the APAC region, with a particular emphasis on New Zealand and Australia.