CybersecCon Q&A Answers
CybersecCon25 Q&A
RETURN TO MAIN MENU Please enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form. Please enter your name * FirstLast Who is your question for? *— Please select who your question is for —Keynote: Stuart Gilbert (Fisher & Paykel, CISO)Keynote: Greg Behenna (Southern Cross Healthcare, HOS)Keynote: […]
ESET Parental Control – End of life Date.
Saying Goodbye to ESET Parental Control We want to let you know that ESET Parental Control will be discontinued and will no longer work after June 30, 2026.As more parents rely on built-in parental controls, we’re focusing on delivering even more comprehensive security through our subscription plans. ESET will notify all affected customers directly. Key dates: End of […]
CyberecCon Confirmation
Your registration has been submitted! Remember to add the event to your calendar. ADD CYBERSECCON TO YOUR CALENDAR DOWNLOAD CALENDAR HERE Return to CybersecCon event page Note: Chillisoft reserves the right to accept or decline registrations. If your registration is not accepted or has to be rejected due to capacity, you will be notified prior […]
ESET “License is not accessible” error
Dear ESET customers, Please note we are aware of a licensing issue that may be affecting your experience. While not all customers are effected, those impacted will see the error shown below when attempting to run tasks or installers. This issue is only visible in the online portal and the error only appears to impact ESET Endpoint & Server […]
2024-2click-opt-out
ESET 2-Click Update Opt-Out We understand the 2-Click update may not be desirable to all resellers. We kindly ask you please opt-out by filling in the form below. The 2 Click-Upgrade Campaign enables your customers to experience security features from the tier above their current subscription for the remainder of their expiry, entirely free for up […]
Chillisoft MDR Service Description
Chillisoft’s ESET Managed Detection and Response Service is a comprehensive security services package. It fuses the advantages of granular visibility provided with the knowledge and experience of industry-leading experts to deliver improved detection, threat hunting, investigation and targeted actions to eliminate threats.The MDR service covers everything from basic malware investigation and removal to file analysis, […]
Service Level Agreement for Chillisoft’s Managed Detection and Response service
Chillisoft Service Level Agreement (MDR, IDR) 1. Scheduled Maintenance Scheduled maintenance is any maintenance that is performed by Chillisoft during a scheduled maintenance window (7:00PM NZT – 7:00AM NZT). Chillisoft will provide a 48-hour notice to its platform for any high-impact changes, excluding any unscheduled emergency maintenance that needs to be performed for stability or […]