News - endpoint

by Alex Teh, CEO at Chillisoft

In recent years we have seen several new vendors in the endpoint security market that have made some progress in terms of gaining market share.
These vendors predominantly operate in the enterprise segment as the cost of their solutions is significantly higher than ESET. Many of them were originally cloud vendors that use elements of AI/Machine learning to augment their protection capabilities and have since evolved to provide detection and
response products, more commonly known as EDR.

With the launch of ESET Enterprise Inspector 1.4 and ESET Dynamic Threat Defense (Cloud Sandboxing) it is in our opinion that ESET is now a few
steps ahead of these new vendors. Coupled with these new technologies is the official launch of ESET ANZ’s channel-friendly cloud service.  Not only is this an enterprise cloud option, but it also ensures data sovereignty as the data never leaves ANZ. This is a crucial consideration as cybersecurity data analytics provided by EDR products can be extremely sensitive. Besides, New Zealand’s Data Protection Bill will take effect on 1 December 2020.

Companies should consider EDR as a key element to endpoint protection in the future.

When deciding if EDR is a necessity for you or your customer, several factors must be taken into consideration. Firstly, by deploying EDR you will need to have the resources, either internally or through a third party, to process and manage the advanced analytics data. There is no point having this data if you cannot investigate the alarms or alerts generated almost in real time. Although we have products like ESET Security Management Center to automate remediation, it still requires humans to perform threat monitoring and threat hunting after the initial threat has been nullified through methods such as network isolation or process termination.

The amount of work required on the EDR is dependent on how effective the endpoint protection product is. If we review other EDR products like Crowdstrike for example, we should first look closely at how the product performs in its primary role of blocking malware with its endpoint protection only. When you look at the test below by AV-Comparatives, Crowdstrike performed poorly.

AV-Comparatives report 2020

What this tells us is that due to the poor endpoint protection performance, vendors like Crowdstrike rely more on EDR than ESET for protection. What the test also indicates is that there were 12 compromises and 8 false alarms that needed to be investigated and remediated. If an incident takes about 30 minutes to investigate, then you are looking at 13 or so hours of analyst work that could have been easily avoided. We believe that EDR should only be used as a last resort rather than being your main line of defence against malware.

In addition, some customers might be misled that ESET purely relies on signature-based protection only. This old-school rhetoric is of course far from the truth. You can see below ESET’s multi-layered approach to security before EDR even comes into picture.

Please allow me to re-emphasise that EDR should only be used as the last line of defence when everything else fails with your endpoint protection. EDR should not be the primary tool for blocking malware. However if customers are looking for that extra level of security, then ESET Enterprise Inspector (EEI) is an EDR solution that should be considered. ESET Inspector is now available on premise or in the ESET ANZ Cloud.  The latest version offers automation and remediation features like network isolation and processes kill. We believe this is an ideal tool for customers that are looking to build SOC services, as well as threat hunting and cyberattack analytics capabilities.

ESET ANZ Cloud is an enterprise cloud service that is now available for partners to use and sell. This SaaS solution resides in two datacentres in NZ and can service MSP and resellers that simply would like to sell ESET Endpoint Protection (EPP) and ESET Enterprise Inspector (EEI) as a service, without the need to worry about having appropriate infrastructure in place. This service comes with monthly billing and yearly billing options.  The multi-tenancy capabilities of this service allow partners to offer customers their own unique login to the dashboard and reports without compromising the integrity of the whole customers database. In addition, we are delighted to share that we will also be introducing a white labelled SOC analyst service for partners who wish to use it. 

Chillisoft wins Distributor Value Specialist award

August 3, 2020

At the Reseller News Innovation Awards 2020 held on 21 October at the Cordis, Chillisoft won the title of Distributor Value Specialist. Earlier in the evening, Chillisoft CEO Alex Teh opened...

No items were found matching the selected filters

ESET ANZ Cloud for Endpoint Protection and EDR

August 3, 2020

by Alex Teh, CEO at Chillisoft In recent years we have seen several new vendors in the endpoint security market that have made some progress in terms of gaining market share. These vendors...

LogRhythm Releases True Unlimited Data Plan for SIEM

October 21, 2019

Auckland – October 2, 2019 – LogRhythm, the company powering the world’s enterprise security operations centers (SOCs), announced today that it launched the first True Unlimited Data...

Cofense anti-phishing solutions added to Chillisoft’s security portfolio

October 21, 2019

21 October 2019, New Zealand – Chillisoft, cybersecurity specialist distributor, announces today a distribution partnership with Cofense (formerly PhishMe®), the global leader in intelligent...

ESET named as the only Challenger in 2019 Gartner Magic Quadrant for Endpoint Protection Platforms for a second year running

August 26, 2019

ESET – a global leader in information security – has been named as the only Challenger in the 2019 Gartner Magic Quadrant for Endpoint Protection Platforms* two years in a row. ESET was...

Chillisoft wins Distributor Value Specialist award

October 22, 2020

At the Reseller News Innovation Awards 2020 held on 21 October at the Cordis, Chillisoft won the title of Distributor Value Specialist. Earlier in the evening, Chillisoft CEO Alex Teh opened...

Imperva complements Chillisoft’s cybersecurity portfolio

June 2, 2020

Chillisoft adds Imperva to its stable of Gartner-leading cybersecurity solutions. Imperva is an analyst-recognised cybersecurity leader championing the fight to secure data and applications...

Scholarship in cybersecurity recipient now on his PhD

July 5, 2019

Chillisoft Scholarship in Cybersecurity, the inaugural recipient, Samuel Dobson, has now graduated and has begun work on his PhD. Samuel’s PhD is in the emerging field of post-quantum...

ESET Full Disk Encryption to launch

October 17, 2019

ESET Full Disk Encryption (EFDE) is a new product designed to protect unauthorised access to a business’s valuable data. Available as an add-on to the recently updated ESET remote management...

Chillisoft Secures LogRhythm ANZ Distributor of the Year Award for 2020

July 28, 2020

LogRhythm, the company powering today’s security operations centres (SOCs), has announced that Chillsoft has been awarded the vendor’s Distributor of the Year for Australia and New Zealand for...

How does MSFT Defender compare to ESET?

July 30, 2020

by Alex Teh, Chillisoft CEO In the past year, we have had a lot of feedback from the market about the use of Microsoft Defender as an alternative to ESET. According to Gartner, Microsoft Defender...

Heightened cybersecurity risks amid COVID-19: ESET or freeware, and what does it mean for our consumer and SOHO customers?

July 30, 2020

by Alex Teh, CEO at Chillisoft Microsoft Defender (previously Windows Defender) is currently one of the most widely used antivirus software thanks to the fact that it is pre-embedded since...

Put a single window to threat interception, prediction, prevention, detection, and remediation

June 5, 2019

ESET Enterprise puts you in the driver’s seat According to Forrester, buyers want an “endpoint security suite that consolidates capabilities and minimises complexity when possible.”...

UFB available, but shame about the firewall – don’t let old firewall technology choke internet speeds.

June 5, 2019

Forcepoint’s high-speed next-generation firewall delivers all the power for a fraction of the price. Ultra Fast Broadband (UFB) is available to most businesses in major NZ cities and towns,...

Build your own SOC services with LogRhythm

June 5, 2019

New Zealand IT service providers are embracing MSP consumption-based business models. LogRhythm’s multi-tenanted MSP-ready capabilities make it possible. Local organisations in finance,...

Good enough for banks – Tripwire’s cloud-based management service

June 5, 2019

Tripwire ExpertOPS SCM offers vulnerability management and file integrity monitoring as a service. Tripwire’s enterprise-class vulnerability and risk management solution is a cost-effective...

NIST Cybersecurity resources for smaller businesses

April 30, 2019

There are a lot of challenges to being a small-business owner, including safely managing technology. Every risk can have an outsized effect on your ability to stay in business. And resources...

ESET extends the reach of its 2FA product, ESET Secure Authentication, to MSPs

March 30, 2019

ESET, a global leader in cybersecurity, announced that it has made its smartphone-based 2FA solution, ESET Secure Authentication (ESA), available via its 4000+ strong MSP Partner’s Program. ...

Criminal hacking hits Managed Service Providers: Reasons and responses

February 20, 2019

Recent news articles show that MSPs are now being targeted by criminals, and for a variety of nefarious reasons. Why is this happening, and what should MSPs do about it? Read this excellent...

LogRhythm expands NZ channel with Chillisoft 

January 23, 2019

LogRhythm, the Security Intelligence Company, expands its distribution in New Zealand and the Pacific Islands with the appointment of Chillisoft. The agreement will enable LogRhythm to rapidly...

Chillisoft launches CybersecCon 2019

December 13, 2018

Over the past year, cybersecurity has taken centre stage across the globe. As cyber attacks have become more prominent and their complexity have become more and more difficult to protect against,...

DDoS and WAF by Radware now at Chillisoft

December 10, 2018

Radware has appointed Chillisoft as a distributor covering New Zealand and Oceania.   Radware's DDoS protection, web application firewall (WAF), application delivery and load balancing...

Forcepoint appoints Chillisoft as NZ distributor

November 28, 2018

  Chillisoft broadens its portfolio with Forcepoint’s human-centric cybersecurity solutions  28 November 2018, New Zealand - Chillisoft, a specialist IT security distributor, and...

ESET v7 business products training

November 15, 2018

We had a great day yesterday training 20 ESET partners in Auckland. The next training event is in Wellington on 21 November and there are just a couple of spots left. Get in touch soon if you'd...

ESET is recognized as a ‘Leader’ in the 2018 Forrester Wave Endpoint Security Suites report

September 25, 2018

"In reviewing the overall market, the authors stated that Forrester survey data shows that “IT environment complexity”, was “the most frequently cited challenging issue” by enterprise...

Vote in the Reseller News Channel Choice Awards

September 14, 2018

Voting in the 2018 Reseller News Channel Choice Awards finishes on Monday 17 September. It's your last chance to vote for your favourite Distributor and Endpoint Security software...

BugCrowd University

September 11, 2018

The free educational platform for security researchers The Bugcrowd crowdsourcing platform launched Bugcrowd University, an educational platform for security researchers that aims to contribute...

Week in Security 8-Sept-2018

August 4, 2018

In this week’s security news with ESET’s Global Security Evangelist & Industry Ambassador Tony Anscombe the focus is on malware from newly uncovered group PowerPool that exploits a...

Apple pulls top App from Store

September 10, 2018

Apple yanks top grossing app from Mac App Store for grabbing private user data The several thousand glowing reviews that Adware Doctor had garnered prior to its removal were “likely fake”,...

Will Machine Learning reshape the threat landscape?

September 4, 2018

A new ESET white paper aims to bring some clarity to what Artificial Intelligence (AI) and Machine Learning (ML) mean in the world of cybersecurity and how they could change the future of malware...

ESET introduces all-new suite of Enterprise Security Solutions

September 4, 2018

ESET, a global leader in cybersecurity from the European Union, announced on 16 August 2018 the launch of its new suite of comprehensive cybersecurity products and services designed to provide...